Terms & Conditions

Ordering

Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur Threads Publishing cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

Delivery and Returns

Threads Publishing returns policy has been set up to keep costs down and to make the process as easy for you as possible. Please return your book undamaged, in the original packaging.


Exchange

If when you receive your product(s), you are not completely satisfied you may return the items to us, within seven days of exchange or refund.

We recommend that you insure your package that you are returning. We suggest the use of a carrier that can provide you with a proof of delivery. Threads Publishing will not be held responsible for items lost or damaged in transit.

All shipping back to Threads Publishing is paid for by the customer. We are unable to refund you postal fees.


Incorrect/Damaged Goods

We try very hard to ensure that you receive your order in pristine condition. If you do not receive your products ordered, please contact us. In the unlikely event that the product arrives damaged or faulty, please contact Threads Publishing immediately. Any incorrect items received all delivery charges will be refunded back onto you credit/debit card or by bank transfer.

Delivery service

We try to make the delivery process as simple as possible and are able to send your order either you home or to your place of work.

Delivery times are calculated in working days Monday to Friday. If you order after 4 pm the next working day will be considered the first working day for delivery. In case of bank holidays and particularly over the Christmas period, please allow up to 28 days for delivery time.

We aim to deliver within 14 working days but please allow an extra 5 days before contacting us. We will attempt to email you if we become aware of an unexpected delay.

All small orders are sent out via royal mail.

Export restrictions

At present Threads Publishing only sends goods within the UK. We plan to add exports to our services in the future. If however you have a special request please contact us your requirements.

Privacy Notice

We do not allow any third parties to have access to your personal information for marketing purposes.

Security

We have taken the appropriate measures to ensure that your personal information is not unlawfully processed. Threads Publishing uses industry standard practices to safeguard the confidentiality of your personal identifiable information, as provided by paypal payment facilities.


Conditions Of Use

Threads Publishing provide their services to you subject to the following conditions. Please read them carefully, Threads Publishing controls and operates this site from its premises within the UK. The laws of England and Wales govern claims relating to including the use of, this site and materials contained.

If you choose to access from another country you do so on your own initiave and are responsible for compliance with applicable local lands.

Copyrights

All content included on the site such as text, graphics, logos, button icons and images are all owned by Threads Publishing and are protected by international copyright laws.

License and Site Access

Threads Publishing grants you a limited license to access and make personal use of this site. This license does not include any resale’s of commercial use of this site or its contents any collection and use of any products any collection and use of any product listings descriptions or prices any derivative use of this site or its contents, any downloading or copying of account information. For the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools.

This site may not be reproduced duplicated copied sold – resold or otherwise exploited for any commercial exploited without written consent of Threads Publishing.

Product Descriptions

Threads Publishing attempts to be as accurate as possible however we do not warrant that product descriptions or other content is accurate complete reliable, or error free.

From time to time there may be information on Threads Publishing that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.

We reserve the right to correct ant errors inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologies for any inconvenience this may cause you.

Prices

Prices and availability of items are subject to change without notice the prices advertised on this site are for orders placed and include VAT and delivery.

Please review our other policies posted on this site. These policies also govern your visit to Threads Publishing.

For more information, please email us at books@threadspublishing.co.uk